There are certain conversations that begin with a single story and gradually reveal something much larger underneath it. Theranos is one of those stories. What initially appears to be a tale of technological deception opens into questions about institutions, incentives, accountability, evidence, and the ways ordinary people can be persuaded to trust things they have neither the knowledge nor the means to independently verify.
The Accountability Gap: Institutions, Incentives, and Consequences
Theranos and the Machinery of Trust
